Remove Family Account on Cash App in 2024 (Easiest Way)

Last updated: April 19th, 2024

remove family account on cash app

Cash App’s family account feature allows parents to create sponsored accounts for teens. However, there may come a time when a parent wants to remove the family account.

Well, removing a family member is not as simple as it seems. There is no direct way to remove a family account from within the Cash App. 

In this article, I’ll answer everything you need to know about the right way to remove a Cash App family account.

What is a Cash App Family Account?

Cash App recently introduced a “family account” option that allows parents to create sponsor accounts for teens ages 13-17. 

Here are some key things to know about sponsored teen accounts on Cash App:

  • The parent must have a verified Cash App account in order to sponsor a teen account.
  • The teen’s account is linked to the parent’s, but the parent is the official account owner.
  • Parents can see all transactions made on the teen’s account.
  • The parent can send allowance or other money transfers to the teen’s account.
  • The teen gets a customized Cash Card and can also invest in Bitcoin and stocks.

How To Remove Family Account On Cash App

So, how do you take off a family account on the Cash App? Well, if you search in the App for a way to remove or delete a family member, you won’t find any clear options. There is no direct method within the app itself to remove a linked family account.

This was confirmed in a tweet from Cash App’s official support account stating:

To completely remove a sponsorship from your account the account owner who approved the sponsorship would need to reach out to our team directly.”

Cash app twitter support

This tweet makes clear that only the parent account owner who originally approved the family sponsorship can request the removal of a family member.

So if you, as the parent account owner, want to remove your child from your Cash App family account, you need to directly contact Cash App’s support team.

How to Remove Someone From Family Account On Cash App

If you want to remove your teenager from the sponsored Cash App account, you simply need to contact Cash App support.

  1. Open Cash App and tap on the profile icon in the top right.
  2. Scroll down and tap on “Something else.
  3. Choose the contact support option.
Remove Family Account

4. Explain to the Cash App representative that you want to remove the sponsorship from your teen’s account.

Remove Sponsorship account

5. The support agent will then guide you through the process of removing the sponsorship.

Once sponsorship is removed, your teen will have full individual ownership of their Cash App account.

Alternative Method to Remove Family Members from Cash App

Cash App does not allow you to remove a family member directly from your account. However, you can effectively achieve the same outcome by blocking the person. Your family member will be blocked from your Family & Friends list, and cannot send or receive money from you.

To block a family member on Cash App, follow these steps:

  1. Open the Cash App and tap on your profile icon in the top right corner of the screen.
  2. Scroll down and tap on “Family & Friends.”
  3. Tap on the name of the person you want to block.
  4. Tap on the three dots in the top right corner of the screen.
  5. Select “Block” from the menu.
  6. Confirm that you want to block the person by tapping on “Block.”

Once you have blocked the person, they will no longer be considered a member of your Cash App family. They will not be able to see your Cash App transactions, and you will not be able to see theirs.

What Happens When You Remove a Family Member?

When you remove a family member, here is what happens after that:

  • Teen’s Cash App account switches to an individually owned account and will have full access to standard Cash App features.
  • They immediately lose all access to the family profile and pooled funds.
  • Any pending transactions between accounts will be canceled.
  • Their personal Cash App account remains, just no longer linked to the family account.
  • They will get a notification that they have been removed.
  • You lose visibility and oversight into the teen’s purchases or balance.
  • Cash Card remains active and linked to the teen’s individual account.

Why Remove a Family Member?

There are a few key reasons you may want to remove a family member from your Cash App account:

1. The teen turns 18

Once your teen turns 18, they are legally an adult and eligible to open their own individual Cash App account.

2. Concerns over misuse of funds

If you notice your teen misusing funds or making irresponsible purchases, you may want to remove them from your Cash App account.

3. Preparing The Teen for financial independence

As your teen gets older, you may want to remove them from your family Cash App account to prepare them for managing their own finances as an adult.

Can You Add A Family Member Back?

Let’s say after removing your teen, you change your mind, can you add them back as a family member?

The answer is yes. As long as they are still under 18, you can initiate adding them back to your family account. They will have to approve joining your family again.

To send a family invitation, go to your Cash App profile, tap “Family”, then hit on “Invite a teen”.

How To Remove a Bank Account From Cash App?

If you need to remove or unlink a bank account from your Cash App, here’s how you can do it:

  1. In the Cash App, tap the profile icon and select “Linked Banks.”
  2. Choose the bank account you want to remove and tap “Remove Bank.”
Remove Bank Account on Cash App

Once completed, that bank or debit card will no longer be available for payments or transfers in your Cash App. You can always re-link the account later if needed.

Final Thoughts

Removing a family account on Cash App can be easily done by contacting their support team. Just be sure you have all the required verification details ready when making the request. Within a few days, your family member will be removed and will have no more access to your shared Cash App account.

Frequently Asked Questions (FAQs)

It takes 1 to 3 business days after contacting Cash App support for them to fully remove the family member’s access.
The family member’s full transaction history remains visible in your overall account transaction history.
You cannot instantly freeze their card on your own. You will need to contact Cash App support and request them to remove the family member.
No, only the family member’s access to the account is removed. The primary account remains open and active for the owner to use.
Any money they already spent or transferred out cannot be recovered. Only their remaining balance transfers to you when removed.

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About Author

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Faizan Ahmed is a Tech and finance wordsmith. He creates clear and insightful articles that educate people about how digital wallets and mobile payment apps work.
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